Last revised: 2/25/2025
1. Introduction
Welcome to the official website of Elder’s Service Inc. (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or otherwise interact with us. By accessing or using our Site, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.
2. Information We Collect
We may collect personal information and non-personal information from you in the following ways:
Personal Information
- Contact Information: Such as your name, phone number, email address, and mailing address when you fill out a form, sign up for our newsletter, or schedule an appointment.
- Service Details: Any additional information you provide related to your towing, auto repair, or equipment hauling needs.
Non-Personal Information
- Usage Data: We may automatically collect information about how you interact with our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of each visit.
- Cookies & Tracking Technologies: We use cookies, pixels, and similar tracking technologies to improve your browsing experience, analyze website performance, and tailor our content to you. You can choose to disable cookies through your browser settings, but doing so may affect some functionality of our Site.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide and maintain our services, including scheduling and providing towing, auto repair, and equipment hauling.
- Respond to your inquiries, requests, or customer service needs.
- Send administrative information such as updates to our terms, conditions, and policies.
- Analyze and improve our Site’s performance, user experience, and offerings.
- Send you promotional materials, newsletters, or marketing communications (where you have opted-in or as permitted by law).
- Detect, prevent, and address technical issues or potential fraud.
4. Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties for their direct marketing purposes. However, we may disclose your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business (e.g., web hosting, email marketing, payment processors). These service providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, and we will notify you via email or prominent notice on our Site.
- Protection of Rights: We may disclose information to protect the rights, property, or safety of our Company, our users, or others.
5. Third-Party Links
Our Site may contain links to other websites that are not operated by Elder’s Service Inc. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
6. Data Security
We have implemented appropriate security measures (technical, administrative, and physical safeguards) designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage system can be guaranteed to be 100% secure. You share information at your own risk.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate measures to delete it.
8. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Access and Update: You may request access to or correction of the personal information we hold about you.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.
- Opt-Out: You may opt out of receiving marketing communications by using the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please email or call us using the contact information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a new effective date on our Site or by sending an email if we have your contact information on file. Your continued use of our Site following the posting of changes signifies your acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us:
